Join the Global USS Team!

We are seeking a highly skilled Audio Visual (AV) Designer to lead the design and engineering of integrated AV systems tailored to client requirements. This role is focused on technical planning, system design, documentation, and coordination with project stakeholders. The ideal candidate is detail-oriented, technically adept, and experienced in transforming client needs into innovative, scalable, and functional AV system designs.

Key Responsibilities

• Work closely with clients, sales teams, and project managers to interpret project goals and define AV system requirements.
• Design AV systems including audio, video, control, conferencing, and networking components for various environments (e.g., conference rooms, auditoriums, educational spaces).
• Develop detailed system design documentation including signal flow diagrams, rack elevations, network topologies, and equipment specifications.
• Produce engineering packages using design tools such as AutoCAD, Revit, or Visio.
• Specify appropriate equipment, ensuring compatibility, scalability, and adherence to project scope and budget.
• Coordinate with consultants, architects, and construction teams to ensure AV design is properly integrated with building infrastructure.
• Support the handoff to installation teams by providing thorough documentation and technical support as needed during the build phase.
• Participate in system testing and commissioning plans to ensure the design intent is fully realized.
• Stay current with AV industry trends, emerging technologies, and best practices to continuously improve design standards.

Qualifications

Required:

• 3+ years of experience in AV system design or engineering.
• Deep knowledge of AV technologies including signal flow, audio DSPs, video distribution, and control systems.
• Proficiency with AV design software (AutoCAD, Revit, D-Tools, or similar).
• Experience creating technical documentation and construction drawings.
• Strong understanding of standards such as AVIXA, InfoComm, and relevant building codes.
• Excellent communication skills and the ability to collaborate with diverse teams.

Preferred:

• CTS-D (Certified Technology Specialist – Design) or equivalent certification.
• Familiarity with design for unified communications platforms (Zoom, Microsoft Teams etc)
• Background in AV for commercial, corporate, higher education, or public sector projects.

Working Conditions

• Office-based or remote work, with occasional site visits for project assessments or coordination meetings.
• Standard business hours with flexibility to meet project deadlines.

Job Summary:

As an Inside Sales Representative you will work closely with both the Inside Sales Team and Account Managers, to manage the sales and quotation process and provide support to enhance the effectiveness of the sales team. This opportunity involves interfacing with employees in other departments and locations while being a part of a dynamic sales driven environment. To be successful, you will be adept at multi-tasking, organized, detail-oriented, and flexible enough to deal with ever-changing deadlines. You must be self-driven with a desire for growth and possess the ability to create opportunities out of cold or warm leads. You will be dealing with IT Managers, Directors, and C-Level Executives, and be in constant communication via email, phone, or in-person when required.

Position Details:

• Liaise with internal team members such as Project Managers, Designers, Programmers, and other members throughout a project lifecycle.
• Business development and lead generation through networking, attending events, cold calling, etc.
• Manage existing client relationships while creating new ones
• Preparing and creating quotations for clients
• Managing the RFP/RFQ Bidding Processes, including but not limited to: manage online tender portals, review tender documents, and work with internal teams and external vendors on preparing a bid.
• Follow up on client requests within 24 hours
• Establish and maintain professional vendor relationships
• Visiting client locations within the GTA
• Support Sales Representatives and the Sales Management team with quotations
• Managing and organizing all opportunities in our CRM software

Requirements:

• Minimum 1-year B2B sales experience
• We require a candidate that is independent and requires little direction. Must be detail oriented
• Proficient in Microsoft Office and Windows operating systems
• Experience in the Audio Visual (AV) industry an asset
• Experience working with CRM and quoting software

Apply for the position here!

Are you a passionate and driven individual looking to join an exciting opportunity to work as an Account Manager? If so, join our team! Responsibilities will include working at initiating, developing and maintaining sales opportunities. You will also be responsible for building a positive and ongoing relationship with new and existing clients.

As a part of our team, you will be working closely with Senior Management, Engineering, Design and the Project Team to ensure client requirements are met. You will be responsible for all sales development such as cold calling, networking and introducing sales and marketing initiatives. You will also be responsible for providing sales forecasts, training and presentations and ensuring that all projects and sales opportunities are profitable.

Position Details:

• Liaise with internal team members such as Project Managers, Designers, Programmers, and other members throughout a project lifecycle.
• Business development and lead generation through networking, attending events, cold calling, etc.
• Manage existing client relationships while creating new ones
• Preparing and creating quotations for clients
• Follow up on client requests in a timely manner
• Establish and maintain professional vendor relationships
• Visiting client locations within the GTA
• Managing and organizing all opportunities in our CRM software

Requirements:

• Minimum 5-years B2B sales experience
• We require a candidate who is independent and requires little direction. Must be detail-oriented
• Proficient in Microsoft Office and Windows operating systems
• Experience in the Audio Visual (AV) industry
• Knowledge of Professional Audio, Video, and Control systems (Crestron, Extron, Biamp, QSC, etc.)
• Experience working with CRM and quoting software

Apply for the position here!

Global Unified Solutions Services is looking for talented and experienced Programmers to join our innovative team. As a Programmer, your expertise in Crestron programming and AV systems will be crucial in delivering high-quality, customized solutions that meet our clients’ needs. If you are a detail-oriented professional with a passion for technology and a commitment to excellence, we invite you to apply and become part of the Global USS Team!

Responsibilities:

• Collaborate with the Design department and client stakeholders to understand and develop User Interfaces using VT Pro.
• Develop and test code written in Simpl Windows to meet specified requirements.
• Set up Managed Network Switches and routers.
• Travel to sites to deploy, configure, debug code, and troubleshoot issues in person.
• Stage and configure equipment in-house.
• Create and manage IP Tables and relevant documentation.
• Develop system manuals.
• Conduct end user training.
• Provide support (remotely or in person) to end users or technicians on-site.
• Initiate RMA requests and liaise with manufacturer’s tech support.
• Travel to sites as needed to troubleshoot issues and perform equipment maintenance.
• Commission completed systems.

Required Skills:

• Minimum 2 years of experience of Crestron Programming.
• Ability to remotely assess and troubleshoot issues using TeamViewer or other VNC clients.
• CTI-201 or higher certification.
• Proficiency in Crestron programming, debugging, and using Simpl+.
• Experience with Crestron products.
• Familiarity with Simpl+.
• Excellent knowledge of audio in corporate environments for conference applications and live events.
• Strong understanding of digital video, including EDID, HDCP content management, and scaling.
• Expertise in networking as it pertains to AV.
• Knowledge and experience in setting up Dante, AVB, Video over IP, and control networks.
• Proficiency in setting up routers, managed switches, and wireless access points.
• Experience with video calibration for video walls, projectors, etc.
• Experience in commissioning and servicing large AV systems.
• Ability to read and understand AV functional drawings.
• Punctuality and professional communication skills.
• Ability to work independently with minimal supervision.
• Valid Class G driver’s license.

Global Unified Solutions strives to provide a good working environment and offer opportunities to grow in this field. We offer:

• Full Benefits including Medical, Health and Dental.
• Training courses, path to CTS designation
• Challenging and fair working environment

Apply for the position here!

Global Unified Solutions Services is looking for talented and experienced Programmers to join our innovative team. As a Programmer, your expertise in Crestron programming and AV systems will be crucial in delivering high-quality, customized solutions that meet our clients’ needs. If you are a detail-oriented professional with a passion for technology and a commitment to excellence, we invite you to apply and become part of the Global USS Team!

Responsibilities:

• Collaborate with the Design department and client stakeholders to understand and develop User Interfaces using VT Pro.
• Develop and test code written in Simpl Windows to meet specified requirements.
• Set up Managed Network Switches and routers.
• Travel to sites to deploy, configure, debug code, and troubleshoot issues in person.
• Stage and configure equipment in-house.
• Create and manage IP Tables and relevant documentation.
• Develop system manuals.
• Conduct end user training.
• Provide support (remotely or in person) to end users or technicians on-site.
• Initiate RMA requests and liaise with manufacturer’s tech support.
• Travel to sites as needed to troubleshoot issues and perform equipment maintenance.
• Commission completed systems.

Required Skills:

• Minimum 5 years of experience of Crestron Programming.

• Ability to remotely assess and troubleshoot issues using TeamViewer or other VNC clients.
• CTI-301 or higher certification.
• Proficiency in Crestron programming, debugging, and using Simpl+.
• Experience with Crestron products.
• Familiarity with Simpl+.
• Excellent knowledge of audio in corporate environments for conference applications and live events.
• Strong understanding of digital video, including EDID, HDCP content management, and scaling.
• Expertise in networking as it pertains to AV.
• Knowledge and experience in setting up Dante, AVB, Video over IP, and control networks.
• Proficiency in setting up routers, managed switches, and wireless access points.
• Experience with video calibration for video walls, projectors, etc.
• Experience in commissioning and servicing large AV systems.
• Ability to read and understand AV functional drawings.
• Punctuality and professional communication skills.
• Ability to work independently with minimal supervision.
• Valid Class G driver’s license.

Global Unified Solutions strives to provide a good working environment and offer opportunities to grow in this field. We offer:

• Full Benefits including Medical, Health and Dental.
• Training courses, path to CTS designation
• Challenging and fair working environment

Apply for the position here!

Global Unified Solution Services is seeking dedicated and skilled AV Technicians to join our dynamic team. As an AV Technician, you will be responsible for installing, configuring, and maintaining advanced AV systems for our clients. Your technical expertise and problem-solving skills will be essential in ensuring the seamless operation of our AV solutions. If you are a detail-oriented professional with a passion for technology and a commitment to delivering exceptional service, we invite you to apply and become part of the Global USS Team!

Responsibilities

• Integrate AV systems in educational, corporate, and hospitality sectors efficiently, adhering to standards set by the Global USS Team.
• Perform low-voltage termination of cabling, soldering, structural mounting, cable pulling, software configuration, and system commissioning.
• Collaborate with clients and other trades on-site, conduct site visits to identify challenges, and report back to the Global USS Team.
• Follow system CAD schematics and maintain records of changes while on-site.
• Work independently and as part of a team.
• Troubleshoot equipment issues and perform service and maintenance visits.
• Maintain a professional approach while on-site and in the office.

Qualifications:

• Minimum of 1 year of experience in AV systems integration.
• AVIXA CTS certification and other manufacturer certifications (Crestron, Extron, Biamp, etc.) preferred.
• Strong skills in video signal termination, crimping, and soldering.
• Solid understanding of signal separation and ability to dress racks properly.
• Experience with structural mounting of screens, projectors, and speakers.
• Good understanding of audio, video, and control wiring and connections.
• Adherence to AV best practices as outlined by Infocomm guides.
• Ability to install, operate, and service AV equipment and AV networked systems.
• Ability to lift items up to 50 lbs.
• Working at Heights and Aerial Platform certificates preferred (training provided if required).
• Clean driver’s abstract.
• Ability to read and comprehend system drawings, specifications, and technical manuals.
• Ability to configure and set up equipment (training provided if required).
• Understanding of EDID, HDCP, and digital video environments.
• Excellent communication skills (written and verbal).
• Strong attention to detail, highly organized, and computer literate.
• Ability to work well in a fast-paced professional environment.
• Strong emphasis on safety.

Global Unified Solution Services strives to provide a positive working environment and opportunities for growth in this field. We offer:

• Full benefits, including medical, health, and dental.
• Training courses and a path to CTS designation.
• A challenging and fair working environment.

Apply for the position here!

Global Unified Solution Services is seeking dedicated and skilled AV Technicians to join our dynamic team. As an AV Technician, you will be responsible for installing, configuring, and maintaining advanced AV systems for our clients. Your technical expertise and problem-solving skills will be essential in ensuring the seamless operation of our AV solutions. If you are a detail-oriented professional with a passion for technology and a commitment to delivering exceptional service, we invite you to apply and become part of the Global USS Team!

Responsibilities

• Integrate AV systems in educational, corporate, and hospitality sectors efficiently, adhering to standards set by the Global USS Team.
• Perform low-voltage termination of cabling, soldering, structural mounting, cable pulling, software configuration, and system commissioning.
• Collaborate with clients and other trades on-site, conduct site visits to identify challenges, and report back to the Global USS Team.
• Follow system CAD schematics and maintain records of changes while on-site.
• Work independently and as part of a team.
• Troubleshoot equipment issues and perform service and maintenance visits.
• Maintain a professional approach while on-site and in the office.

Qualifications:

• Minimum of 3 years of experience in AV systems integration.
• AVIXA CTS certification and other manufacturer certifications (Crestron, Extron, Biamp, etc.) preferred.
• Strong skills in video signal termination, crimping, and soldering.
• Solid understanding of signal separation and ability to dress racks properly.
• Experience with structural mounting of screens, projectors, and speakers.
• Good understanding of audio, video, and control wiring and connections.
• Adherence to AV best practices as outlined by Infocomm guides.
• Ability to install, operate, and service AV equipment and AV networked systems.
• Ability to lift items up to 50 lbs.
• Working at Heights and Aerial Platform certificates preferred (training provided if required).
• Clean driver’s abstract.
• Ability to read and comprehend system drawings, specifications, and technical manuals.
• Ability to configure and set up equipment (training provided if required).
• Understanding of EDID, HDCP, and digital video environments.
• Excellent communication skills (written and verbal).
• Strong attention to detail, highly organized, and computer literate.
• Ability to work well in a fast-paced professional environment.
• Strong emphasis on safety.

Global Unified Solution Services strives to provide a positive working environment and opportunities for growth in this field. We offer:

• Full benefits, including medical, health, and dental.
• Training courses and a path to CTS designation.
• A challenging and fair working environment.

Apply for the position here!

Global Unified Solutions Services is seeking highly skilled and motivated AV Service Technicians to join our dynamic team. In this role, you will be responsible for providing exceptional service and support for AV systems, ensuring client satisfaction, and maintaining the highest standards of quality. You will collaborate with sales, technical teams, and clients to troubleshoot, repair, and maintain AV solutions, ensuring they operate efficiently and meet all requirements. If you are passionate about technology and dedicated to delivering top-tier service, we invite you to apply and be part of our innovative and supportive environment.

Responsibilities:

• Remote Troubleshooting of existing installations through Remote Computers installed on site using Crestron Software
• Creating entry logs, keeping track of hours spent
• Initiating RMA requests, liaising with manufacturer’s Tech support
• If required, travel to sites to troubleshoot issues in person and perform equipment
• maintenance
• Commissioning completed systems
• Crestron Programming of systems (depending on experience)
• End User Training
• Manual creation

Description of skills required:

• Ability to remotely assess and troubleshoot issues using TeamViewer or other VNC Client
• Proficient in Crestron programming and / or debugging
• Excellent knowledge of Audio in corporate environments for conference applications, live events
• Knowledge of RF technologies and proper setup of wireless devices (Microphones etc.)
• Strong DSP configuration/programming skills (Biamp and QSC prefered)
• Ability to tune the System for optimal performance, commission Audio using proper techniques
• Excellent knowledge of Digital video, understanding of EDID, HDCP content management, scaling
• Knowledge and experience with Video Calibration – Video walls, Projectors etc.
• Excellent knowledge of networking as it pertains to AV
• Knowledge and experience in setting up Dante, AVB, Video over IP and control networks
• Setting up Routers, Managed Switches and wireless access points
• Experience in operating Diagnostic equipment – Audio Toolbox, Sencore Video calibration tools, Fluke fibre testers etc.
• Ability to read and understand AV Functional drawings
• Experience in commissioning and servicing large AV Systems
• Punctuality and ability to communicate in professional manner
• Able to work independently with minimum supervision
• Class G Drivers License

Apply for the position here!

Global Unified Solution Services is seeking highly skilled and motivated Project Managers to join our dynamic team. As a Project Manager, you will play a pivotal role in overseeing the planning, execution, and successful completion of AV projects across various sectors. You will be responsible for ensuring projects are delivered on time, within scope, and within budget, while maintaining the highest standards of quality and client satisfaction.

If you are a proactive Project Manager with a passion for AV technology and a commitment to excellence, we invite you to apply and be part of the Global USS Team!

Responsibilities:

• Oversee the planning, execution, and completion of AV projects, ensuring they are delivered on time, within scope, and within budget.
• Coordinate with clients to understand their requirements and expectations, providing regular updates and managing any changes to project scope.
• Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
• Lead project teams, including AV technicians, engineers, and subcontractors, ensuring effective communication and collaboration.
• Conduct site visits to assess project progress, address any issues, and ensure quality standards are met.
• Manage project documentation, including contracts, change orders, and progress reports.
• Ensure compliance with industry standards, safety regulations, and company policies.
• Facilitate project meetings, including kick-off meetings, progress reviews, and post-project evaluations.
• Foster strong relationships with clients, vendors, and other stakeholders to ensure successful project outcomes.

Required Skills:

• Proven experience as a Project Manager in the AV industry or a related field.
• Excellent project management skills, including the ability to develop and manage project plans, budgets, and schedules.
• Strong problem-solving and decision-making skills, with the ability to address issues and make informed decisions quickly.
• Proficiency in project management software and tools, such as Microsoft Project or similar.
• Knowledge of industry standards and best practices, including safety regulations and compliance requirements.
• PMP or other relevant project management certification is a plus.

Apply for the position here!

We are seeking a highly skilled and motivated Professional Services Manager to join our dynamic team in the Audio Visual (AV) industry. In this role, you will be responsible for overseeing the successful delivery of AV projects, ensuring client satisfaction, and managing a team of professionals. You will collaborate with sales, technical teams, and clients to ensure that AV solutions are delivered on time, within budget, and meet all requirements.

Key Responsibilities:

• Project Management: Lead and manage the team on successful delivery of projects from initial scoping through to completion. Lead team to ensure projects are completed on time, within budget, and meet customer expectations.
• Team Leadership: Supervise and mentor a team of AV professionals, providing guidance on best practices, processes, and performance improvement.
• Client Engagement: Serve as the primary point of contact for clients during project delivery. Build and maintain strong relationships with clients, ensuring high levels of satisfaction.
• Solution Design & Consultation: Work closely with clients to understand their AV needs and provide technical solutions. Collaborate with the design team to ensure the proposed solutions align with client objectives.
• Process Improvement: Continuously assess and improve internal processes and workflows for greater efficiency, quality control, and service delivery.
• Risk Management: Identify project risks and develop mitigation strategies to ensure the successful completion of projects.
• Budgeting & Cost Control: Manage project budgets, track expenses, and ensure cost control measures are followed.
• Reporting & Documentation: Maintain project documentation, track milestones, and provide regular status updates to clients and senior management.

Qualifications:

• 5+ years of experience in a leadership role within the AV industry, with a proven track record of managing complex AV projects.
• Strong knowledge of AV systems, integration processes, and technologies.
• Excellent communication, interpersonal, and client-facing skills.
• Proven ability to manage and motivate a team to achieve business goals and deliver high-quality service.
• Exceptional project management skills, with experience using project management software (e.g., Microsoft Project)
• Strong problem-solving abilities and a proactive approach to addressing client needs and project challenges.
• PMP or similar project management certification is a plus.
• Certified Technology Specialist (CTS) Certification or other relevant certifications is a plus

Key Skills:

• Leadership & Team Management
• Client Relationship Management
• Project Planning & Execution
• Budget Management & Cost Control
• AV Systems Design & Integration
• Risk Mitigation & Problem Solving
• Communication & Negotiation
• Strategic Thinking

Why Join Us:

• Opportunity to work in a fast-paced, innovative industry with cutting-edge AV technologies.
• Collaborative and supportive work environment.
• Competitive salary and benefits package.
• Professional development and career growth opportunities.

If you’re passionate about the audio-visual industry, have a knack for managing successful projects, and thrive in a client-facing role, we would love to hear from you!

Apply for the position here!