Join the Global USS Team!
Whether you’re just starting your career or looking for your next challenge, you’ll find a supportive and innovative environment at Global USS.
Join us and discover the opportunities to make an impact, develop your skills, and be part of a team that’s shaping the future.
Let’s build something amazing together!
ABOUT GLOBAL USS
At Global, we are driven by the need to constantly give our clients the best overall experience possible. We take great pride in this and this principle guides all that we do.
Knowing the ever-changing and evolving landscape of technology, we continuously focus on improvements to our services and products. We are passionate about achieving operational excellence and always strive to exceed the goals of our clients.
We realize we cannot achieve this without our greatest asset – our employees. Our culture is one of respect, support, and of personal development. Global is a company that invests in the learning and growth of each of our employees. When an individual member of Global succeeds, we all benefit.
In an environment where we value transparency, decisions are not dictated in a “top-down” manner. Our staff is diverse, and we value an inclusive atmosphere where all inputs are valued; this is key to Global’s success!
DIVERSITY, EQUITY & INCLUSION
Global’s history has been a testament to what a diverse and inclusive organization can achieve and Global looks to the future to continue its growth with the same values. Global’s team is valued for who they are and Global continues to hire with diversity being a top priority.
As a result of our commitment to diversity, Global benefits from a wide variety of talents, perspectives, and ideas, fostering innovation and creativity through differing viewpoints and experiences. We promote equality and inclusion in our business practices, community engagement, and partnerships.
YOUTH CAREER DEVELOPMENT
Recognizing the importance of nurturing future leaders, Global USS is passionate about empowering youth and help build their skills and gain valuable work experience that will set the foundation for a prosperous career.
We are an organization dedicated to supporting employees who are pursuing post-secondary education, whether it’s an undergraduate honours degree or a master’s degree in a specialized field. Our goal is to help these individuals balance their academic pursuits with their professional responsibilities, fostering career growth and development while they work towards their degrees. A prime example is one of our team members, who recently earned his Master’s degree while successfully managing to work and pursue his educational goals.
Through our yearly participation in the Canada Summer Jobs Program, we provide meaningful Employment Opportunities in fields such as Sales, Finance, Logistics, Administration, and Audio Visual Support.
NEWCOMERS TO CANADA
At Global USS we are committed to providing a welcoming platform for Newcomers to Canada, allowing them to thrive in our organization. We recognize their unique challenges and offer opportunities that enable them to contribute their skills and talents. Many of our team members are newcomers, and we proudly support their growth and integration into the Canadian workforce.
Current Openings
Senior Account Manager – Audio Visual Sales
Are you a passionate and driven individual looking to join an exciting opportunity to work as an Senior Account Manager? If so, join our team! Responsibilities will include working at initiating, developing, and maintaining sales opportunities. You will also be responsible for building positive and ongoing relationship with new and existing clients.
As a part of our team, you will be working closely with Senior Management, Marketing, Engineering, Design, and the Project Team to ensure client requirements are met. You will be responsible for all sales development such as cold calling, networking, and introducing sales and marketing initiatives. You will also be responsible for providing sales forecasts, training and presentations and ensuring that all projects and sales opportunities are profitable.
Position Details:
- Liaise with internal team members such as Project Managers, Designers, Programmers, and other members throughout a project lifecycle.
- Business development and lead generation through networking, attending events, cold calling, etc.
- Manage existing client relationships while creating new ones
- Preparing and creating quotations for clients
- Establish and maintain professional vendor relationships
- Visiting client locations within the GTA
- Managing and organizing all opportunities in our CRM software
Requirements:
- Minimum 5-year B2B sales experience
- Experience selling Microsoft Teams Rooms
- We require a candidate that is independent and requires little direction. Must be detail oriented
- Proficient in Microsoft Office and Windows operating systems
- Experience in the Audio Visual (AV) industry
- Knowledge of Polycom, Cisco, Crestron, Extron systems and products.
- Knowledge of Professional Audio systems (Biamp, QSC, etc.)
- Experience working with CRM and quoting software
AV Service Technician
Global Unified Solutions Services is seeking highly skilled and motivated AV Service Technicians to join our dynamic team. In this role, you will be responsible for providing exceptional service and support for AV systems, ensuring client satisfaction, and maintaining the highest standards of quality. You will collaborate with sales, technical teams, and clients to troubleshoot, repair, and maintain AV solutions, ensuring they operate efficiently and meet all requirements. If you are passionate about technology and dedicated to delivering top-tier service, we invite you to apply and be part of our innovative and supportive environment.
Responsibilities:
- Remote Troubleshooting of existing installations through Remote Computers installed on site using Crestron Software
- Creating entry logs, keeping track of hours spent
- Initiating RMA requests, liaising with manufacturer’s Tech support
- If required, travel to sites to troubleshoot issues in person and perform equipment maintenance
- Commissioning completed systems
- Crestron Programming of systems (depending on experience)
- End User Training
- Manual creation
Description of skills required:
- Ability to remotely assess and troubleshoot issues using TeamViewer or other VNC Client Proficient in Crestron programming and / or debugging
- Excellent knowledge of Audio in corporate environments for conference applications, live events
- Knowledge of RF technologies and proper setup of wireless devices (Microphones etc.)
- Strong DSP configuration/programming skills (Biamp and QSC prefered)
- Ability to tune the System for optimal performance, commission Audio using proper techniques
- Excellent knowledge of Digital video, understanding of EDID, HDCP content management, scaling
- Knowledge and experience with Video Calibration – Video walls, Projectors etc.
- Excellent knowledge of networking as it pertains to AV
- Knowledge and experience in setting up Dante, AVB, Video over IP and control networks
- Setting up Routers, Managed Switches and wireless access points
- Experience in operating Diagnostic equipment – Audio Toolbox, Sencore Video calibration tools, Fluke fibre testers etc.
- Ability to read and understand AV Functional drawings
- Experience in commissioning and servicing large AV Systems
- Punctuality and ability to communicate in a professional manner
- Able to work independently with minimum supervision
- Class G Drivers License