Consulting & Design
Audio visual technology is highly complex. Meeting your current and future needs is what provides real value for your investment. As part of your team, we will advise you on the right audio-video-mobile conferencing investments or create and design a system that specifically addresses your needs.
With Global’s Project Management team, you will not have to worry about the execution of your project. From start to finish, our team will work with you to ensure that the project flows smoothly and without complications.
Technology is a tool to enhance efficiency and output quality. At Global USS, our team is driven by a passion to simplify audio visual communication technology so that organizations and people feel “connected”, not simply “wired”. Our varied portfolio provides us with the depth of experience required to deliver flawless, on-time and within-budget project completion; no matter what your business is.
After each project is complete, our certified technical team will come in and host a training session for you and your staff. At Global USS, we understand that some solutions may be overwhelming, and that is why our technical team will walk you through every aspect of how to use your products. This will allow the maximum use of your new custom solution.
Service & Support
At Global USS, we deliver a complete Managed Services portfolio. This consists of Parts Replacement, Desktop Monitoring, Incident/Problem Management, Ticket Reports, Configuration Management and our Self-Serve Portal.
A unique part Global’s Managed Services includes a self-serve portal. This portal is a centralized communication line between you and our service team. Within the portal, you are able to create and manage service tickets from a laptop, tablet or smartphone in minutes.